Supplements

Guests can request a specific room or garden view for an additional £2 per night.
Single occupancy of a double or twin room carries a supplement of 50% of the corresponding per person rate.
Dogs are charged at £2 per night.
Cots may be hired at £2 per night.
Room service for meals or drinks is £5 per person.
Corkage will be charged for alcoholic drinks brought on to and consumed on the premises.

Children

The following prices for children apply where accommodation is shared with two adults paying full price and where meals are taken from the normal restaurant menu. Other meals for children are available to order and will be charged separately. The hotel has cots and highchairs for babies. Please let us know when booking if you need to use these items.

Security

The management will not accept responsibility for the loss of money or valuables unless deposited in the hotel safe.

Car Parking

The hotel has its own car park but spaces are limited and availability cannot be guaranteed. Guests’ cars are parked at the owner’s risk. The management accepts no responsibility for loss or damage to property or vehicles left in the car park.

No Smoking

The hotel is entirely non-smoking.

Dogs

One small, well behaved dog is allowed in certain of the bedrooms provided that it is fully house trained and does not cause a disturbance to other guests. Dogs are not allowed in any of the public areas and no catering arrangements can be made. There is a charge of £2 per night for each dog.

Meals

Our menu offers a good selection of traditional home cooked English dishes. At least one vegetarian option is normally available. Please let us know when booking if you have any special dietary requirements. No allowance is made for inclusive meals not taken.

Other Services

All rooms have en-suite facilities, colour TV, hairdryer, tea/coffee making facilities and direct dial telephone.
Details of phone charges are available on request.
Morning coffee, afternoon tea, packed lunches and other refreshments are available on request.
Dry cleaning collection, photocopying, faxes, postcards and maps are available from reception.

Booking Conditions

Non Refundable Deposit

Accommodation is offered subject to availability at the time of receiving confirmation and payment of a non-refundable deposit. The amount of the deposit is 20% of the cost of the stay and this amount will be deducted from your final account. The deposit is payable by credit or debit card or cheque to ‘The Whitehall Hotel’. Please do not send cash.

Insurance

We strongly recommend that you take out insurance to protect you in the event of unforeseen cancellation. We enclose details of insurance which may be appropriate. It provides protection for deposit and cancellation charges in advance of the holiday and also covers you for the holiday period for medical, emergency, personal accident and also for loss of personal property. This insurance is also available for groups. Please contact us for further details.

Cancellation Fee

You may cancel your holiday at any time. However a cancellation charge will apply as follows:

Cancellation charges also apply where a cancellation results in under occupancy of a room (e.g. one person in a twin room).

Balance Due

Accounts usually become due on departure. For some special events for example for major political conferences and for our Christmas and New Year packages we may request full payment in advance of the arrival date. If not paid within 30 days may be subject to interest at 4% above the prevailing Bank of England rate. We regret that we may have to apply a surcharge of 2% to cover processing costs if the balance is settled with a charge or credit card.